I am just miffed that every time a “Kevin Smith” makes some noise it becomes a media event. When what was done to them is no different then what happens to hundreds of people every day. Yet because of the difference in social status things are proportionally not equal.

Never going to be equal…I get that.

Thanks for the call out. I guess the question I would ask from your post is what is the difference online versus offline? In the real world there are people who have great influence because of how much money they have, who they know or what their last name is. These people can get the attention of businesses and corporations while folks like us not so much. Why should that be any different online? If someone has worked hard and developed a following online why shouldn’t they have more influence than others?

You are right if you or I tweeted about this same incident, there would not be anywhere close to this kind of visibility and Southwest would not of called us. But I guess I don’t necessarily see anything wrong with that. As a business, Southwest has only a certain amount of time to focus their online efforts and they need to prioritize based on who is the biggest influencer.
.-= Cord Silverstein´s last blog ..Kevin Smith and Southwest Airlines: A social media case study =-.